Casino Logo

DraftKings Privacy Policy

At DraftKings, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains our practices across all DraftKings platforms, including our online casino, sportsbook, and daily fantasy sports products available at draftkings.com and casino.draftkings.com. By using our services — whether through the DraftKings app, the web, or any related product — you agree to the practices described in this document. We encourage you to read this policy carefully so you understand your rights and our responsibilities as your data controller.

Who We Are

DraftKings Inc. is a publicly traded company (Nasdaq: DKNG) headquartered at 222 Berkeley Street, Boston, MA 02116, USA. We operate the DraftKings online casino, the DraftKings sportsbook, daily fantasy sports, and related services. We are licensed and regulated across multiple jurisdictions, including the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board, the Michigan Gaming Control Board, the Connecticut Department of Consumer Protection, the West Virginia Lottery, and the Alcohol and Gaming Commission of Ontario (AGCO) in Canada. Our DraftKings Casino and sportsbook products operate strictly under these regulatory frameworks.

Information We Collect

When you register an account or use our services, we collect various categories of personal information. At DraftKings, we gather this data to provide a safe, compliant, and enjoyable experience across our casino, sportsbook, and DFS platforms.

Information You Provide Directly

  • Full legal name, date of birth, and government-issued ID for age and identity verification (21+ in most states; 19+ in Ontario)
  • Email address, phone number, and home address
  • Financial information, including debit card details, bank account numbers (for ACH/online banking), and PayPal or Venmo credentials
  • Username and password for your DraftKings login
  • Communications you send us through our Help Center or in-app ticketing

Information We Collect Automatically

  • Geolocation data — we use real-time geolocation to verify that you are physically present in a licensed state (CT, MI, NJ, PA, WV) or Ontario, as required by law
  • Device identifiers, IP address, browser type, and operating system
  • Gameplay and betting activity, including wagering history, session duration, and betting splits
  • App usage data collected through the DraftKings app on iOS and Android
  • Cookies and similar tracking technologies (see our Cookies section below)

Information from Third Parties

  • Identity verification data from third-party KYC and fraud prevention providers
  • Payment processor data from partners such as PayPal, Trustly, Venmo, and Apple Pay
  • Data from marketing partners if you arrived via a referral or promotional link
  • Publicly available information used for responsible gaming and compliance checks

How We Use Your Information

Here at DraftKings, we use the personal data we collect for the following purposes:

  • To create and manage your account and verify your identity in compliance with state and provincial licensing requirements
  • To process deposits and withdrawals — including via online banking, PayPal, debit card, Venmo, Trustly, Apple Pay, checks, bank wire, and cash at a retail cage
  • To provide access to our DraftKings online casino, sportsbook, and DFS products through a single unified login
  • To personalize your experience, including offering relevant DraftKings casino promo codes, bonus credits, Dynasty Rewards tier benefits, and Daily Rewards Rocket promotions
  • To detect and prevent fraud, money laundering, and unauthorized access
  • To comply with our legal obligations under applicable gaming regulations
  • To respond to your customer support inquiries via live chat or our Help Center
  • To send you marketing communications about DraftKings promo offers, casino bonuses, and sportsbook promotions — where you have consented
  • To support responsible gaming measures and self-exclusion programs

Cookies and Tracking Technologies

Our DraftKings platforms use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant promotional content. When you visit draftkings.com or use the DraftKings app, we may place cookies on your device to:

  • Keep you securely logged in to your DraftKings login session
  • Remember your preferences and settings across the sportsbook and casino
  • Measure the performance of our pages and app features
  • Deliver targeted advertising related to our DraftKings casino promo and sportsbook offers

You can manage your cookie preferences through your browser settings or our in-app privacy controls. Note that disabling certain cookies may affect the functionality of our services.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • With payment processors and financial institutions to facilitate deposits and withdrawals
  • With identity verification and fraud prevention providers as required by our licensing obligations
  • With regulatory authorities, including gaming control boards and law enforcement, where required by law
  • With our affiliates, including Golden Nugget Online Gaming, for operational and compliance purposes
  • With marketing and analytics partners, subject to appropriate data processing agreements
  • In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing conditions. Gaming regulations typically require us to retain transaction records, identity documents, and account information for a minimum of five years following account closure. When data is no longer required, we securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data. At DraftKings, we support the following rights where applicable under state privacy laws (including California's CCPA) and Canadian privacy regulations:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data, subject to our legal retention obligations
  • The right to opt out of marketing communications at any time
  • The right to data portability where technically feasible
  • The right to lodge a complaint with a relevant regulatory authority

To exercise any of these rights, please contact us through our Help Center at support.draftkings.com or via in-app ticketing.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. Our DraftKings platform uses encryption, two-factor authentication (required for first-time withdrawals and new withdrawal methods), and regular security audits. While we take every reasonable precaution, no system is completely immune to risk, and we encourage you to protect your DraftKings login credentials at all times.

Responsible Gaming and Data

We use your account and gameplay data to support responsible gaming programs. This includes monitoring betting behavior for signs of problem gambling and providing access to self-exclusion tools. If you need support, you can reach responsible gaming resources at 1-800-GAMBLER. Our data practices in this area are non-negotiable and required by our licensing in each jurisdiction where we operate.

International Users and Jurisdiction

Our DraftKings casino and sportsbook services are available only in states where we are licensed — Connecticut, Michigan, New Jersey, Pennsylvania, West Virginia — and in Ontario, Canada. Players must be physically present in a licensed jurisdiction at the time of play. Our services are not available in restricted locations including Hawaii, Idaho, certain Louisiana parishes, Montana, Nevada, Oregon, and Washington for paid contests. If you are accessing our platform from outside these areas, we may not be able to process your data in accordance with local requirements, and access may be denied.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or through a prominent notice in the DraftKings app. Your continued use of our services following notification constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, we are here to help. You can reach our team through the Help Center at support.draftkings.com. For privacy-specific inquiries, please submit a request via our in-app ticketing system, and our team will respond as promptly as possible. DraftKings Inc. is responsible for the personal data you provide when using any of our platforms.

Content updated: July 21, 2026